Delivery and Collection Services

Placing an order

Once you have added your items to the basket you can checkout securely and make payment via credit or debit Card. All payments are processed securely via Worldpay. 

Please enter a billing address and if required a different delivery address. 

Local Delivery

Deliveries are made between 9am and 6pm Monday to Friday

Free delivery within CV37 postcode area. Local delivery charges vary from £2.50 to £40 depending on your location and items purchased. If no price is displayed after entering your address at checkout, please use Click and Collect (see below) or contact us for additional delivery options.

Curbside / front drive drop only. Additional charge may apply for large or bulky items.

Minimum order £40 for all local deliveries

Nationwide Delivery

Deliveries will arrive within 2-3 working days

Selected products are available for signed for nationwide delivery at £3.95.

Smaller items such as seeds cost £2.50.

DHL Parcel UK Tracked Delivery
England, Wales & Scotland (excluding Highlands & Islands)

  • Parcels are sent via DHL Parcel UK Tracked Delivery, requiring a signature on delivery.
  • Orders must be placed by 11.00am to be processed the same day.
  • Dispatch days Monday - Thursday (exc. Bank Holidays).

No minimum order for products that can be delivered using this service

 

Curbside Single Pallet Deliveries

Deliveries will arrive within 2-3 working days - Tuesday to Friday

England, Wales & Scotland (excluding Highlands & Islands). We may not be able to deliver pallets to some postcodes.

Selected products are available for a single pallet curbside delivery. The cart will display a price if this service is applicable to your order and deliverable to your location. 

Please ensure there is the required access for a small lorry to drop the pallet at curbside or on a driveway. Drivers can not assist in opening the pallet. Cost is for one pallet only. If ordering multiple items and your order exceeds one pallet there may be additional charges. 

We will contact you to discuss this service after receiving your order.

Click and Collect

We offer a Click and Collect service for those wishing to collect their order directly from Stratford Garden Centre or customers outside of our delivery areas.

Click and Collect available between 9am and 6pm Monday to Friday

Due to the Covid-19 pandemic please follow the below process when ordering and collecting.

  1. Place your order online and select Click and Collect.
  2. Ensure that you have entered a car registration number you will use for collecting upon checkout. This will enable us to safely fulfil your order on arrival.
  3. Once you have placed your order online and made payment you will receive an email confirming we have received your order.
  4. When your goods are ready for collection we will notify you by email or telephone of your allocated collection slot.
  5. You must adhere to this time for your safety and the safety of other customers.
  6. Please bring a copy of your order acknowledgment with you. This will also show you an order number.
  7. All collections must be loaded by the customer into their own car, for everyone’s safety our staff will not be able to assist you.
  8. A safe social distance of 2 meters must be adhered to at all times, please remain behind the barrier and follow the guidance of our staff member.
  9. We will not be able to make any additions to your order at time of collection.

No minimum order for Click and Collect